Refund policy

Return & Refund Policy

At BINFA.pk, we want you to be satisfied with your purchase. We offer a 7-day return policy.

7-Day Return Window

You have 7 days after receiving your order to request a return.

Return Eligibility

To be eligible for a return, the product must:

Be in the same condition in which you received it.
Be unused and unworn.
Have its original packaging and tags, where applicable.
Be accompanied by your receipt or proof of purchase.

How to Request a Return

To request a return, contact us at:

📧 info.binfa.pk@gmail.com
📞 03176686637

Please contact us before sending any product back. Returns sent without prior approval may not be accepted.

Return Address

BINFA Head Quarter
Office # 101, 2nd Floor, Arbab Complex
Warsak Road, Opposite of ICMS School & College
Peshawar, Pakistan – 25000

Damaged, Defective or Incorrect Items

Please inspect your order when you receive it.

If you receive an item that is damaged, defective, or different from what you ordered, contact us as soon as possible with your order details and relevant photos/videos so we can review the issue and provide the appropriate solution.

Non-Returnable Items

Items that are used, worn, damaged after delivery, or returned without meeting the eligibility requirements may not qualify for a return.

Exchanges

If you want a different product or variant, please contact our support team. Exchange requests are subject to product availability and return eligibility.

Refunds

Once your returned item is received and inspected, we will notify you whether your return has been approved.

If approved, the refund will be processed according to the applicable payment method and our return process.

For any questions regarding returns or refunds: